Payment Policy
First night stay plus tax must be paid at booking. Resort fees, damage deposit and balance at check-in. Weekend arrivals must be paid in advance by Friday 4pm. Please call office with any questions during office working hours: M – F 10am-5pm, Sat 10am-2pm, closed on Sunday.
Cancellation Policy
Cancellation notice given 30 days or more – 100% refund. 14-8 days $50 cancellation fee will be charged. 7 days or less, 1-night stay will be billed. No shows will NOT get a refund.
Damage/Loss/Cleaning Policy
Please do not remove linens, towels, blankets, pillows, dishes, decorations, appliances etc. from the cabins. Upon check out If there are any large stains on the linens or bedding or mattresses that cannot be removed, or excessive cleaning is needed, or damage, or lost/stolen items, guests will be liable for additional charges and credit card will be billed for those items. Normal wear and tear are expected. Please report any damage or breakage to management immediately. The guest will be notified via email of any additional charges. Due to safety issues regarding body fluids, especially blood, items stained may need to be replaced. Damages caused by lubricants of any kind may also be charged to guests. If pets are found to have been in loft or furniture resulting in damage or extra cleaning, guest will be charged minimum $150.