Fees

Charges are as follows: Daily, weekly, or monthly rate as advertised at time of reservation and 10% lodging tax. $60.00 Resort fee per day covers cabin & spa maintenance and cleaning.

Payment Policy

First night stay plus tax must be paid at booking. Resort fees, damage deposit and balance at check-in. Weekend arrivals must be paid in advance by Friday 4pm. Please call office with any questions during office working hours: M – F 10am-5pm, Sat 10am-2pm, closed on Sunday.

Cancellation Policy

Cancellation notice given 30 days or more – 100% refund. 14-8 days $50 cancellation fee will be charged. 7 days or less, 1-night stay will be billed. No shows will NOT get a refund.

Check in/ Check out

Check in is 4 pm and check out is 11 am. Late check out or early check in only upon manager approval. Guests must call office prior to 4:00 PM if arriving late for check in instructions, balance payment and lock box code. Phone numbers are posted on the office door. Dispose of all garbage in trash bin located at front of resort. Put dirty dishes in dishwasher. Do not leave dirty dishes in sink, on stove or in oven. Extra cleaning of dishes, pans, oven etc. will be charged a minimum of $15.00.

Children Safety

Everyone is welcome at our resort. But, please be advised that some cabins have open loft, and some are closed. The steps to the loft can be a little steep. The cabins are not child proofed and do not have baby gates. You must take precautions as necessary to protect your small children. If furniture is moved, please put back to original position before checkout. No chains, rope style or attachments that create any damage may be used to cabin surfaces of any kind, to contain or keep out pets, children, or other guests.

Linens

All our linens are owned by the resort and are laundered on site. Each cabin’s bedding has been chosen and purchased by each cabin owner. Please do not use towels or linens to clean off makeup or hair dye. Do not use any towels to clean shoes or take to beach. Paper towels are provided for clean ups. Each cabin is privately owned unlike a hotel, cabins are not serviced every day.

Damage/Loss/Cleaning Policy

Please do not remove linens, towels, blankets, pillows, dishes, decorations, appliances etc. from the cabins. Upon check out If there are any large stains on the linens or bedding or mattresses that cannot be removed, or excessive cleaning is needed, or damage, or lost/stolen items, guests will be liable for additional charges and credit card will be billed for those items. Normal wear and tear are expected. Please report any damage or breakage to management immediately. The guest will be notified via email of any additional charges. Due to safety issues regarding body fluids, especially blood, items stained may need to be replaced. Damages caused by lubricants of any kind may also be charged to guests. If pets are found to have been in loft or furniture resulting in damage or extra cleaning, guest will be charged minimum $150.

BBQ’s

BBQ’s are not allowed in the cabin, front of cabin or cabin decks. Under no circumstances are charcoal grills allowed.

Lost or Stolen Items

White Rock Resort® is not responsible for lost or stolen items. Do not leave valuable items in vehicles, in front of cabin or on back decks that can be accessed by others. Lock your doors.

 

 

Hot Tub Safety

Our hot tubs are cleaned, and chemicals added after each guest. If you have any issues with the hot tub, please notify resort manager immediately. If unsure how to use, please call manager. Do not put bubble bath in tubs. Please rinse off all lotion, sunscreen prior to entering hot tub. New bathing suits may bleed in hot tub causing discolored water. Hair recently dyed may be affected by the chlorine. Please do not use the towels to wipe off hair color. Notify manager immediately. Take caution when children are using the hot tub. Do not leave children unattended.

Pets

All pets must be declared in advance of booking. The owner determines the allowance of a pet, how many and size for their cabin. No more than 2 pets are allowed per cabin that is pet friendly. No cats, reptiles, or any form of animal other than a dog are permitted in pet friendly cabins. Pets allowed in pet friendly cabins only. Do not take your pet to another cabin that does not allow pets. They must be on a leash when outdoors. Pet area is provided near dumpster. Pickup after your pet. Keep your pets off beds and furniture. Pets not allowed in loft. Please pickup after your pet when at the beach in considerations of other guests and dispose of properly. Stains and damage to furniture or bedding could result in extra charges. Barking, threatening, or aggressive pets are not allowed. Violation of rules could result in having to remove pet or guest may be asked to leave, upon which no refund would be given.

Smoking

NO smoking/vaping of any substance is allowed in any cabin. Some cabins allow cigarrette smoking on the patio. If you smoke In patio area, please close door and windows so smoke does not enter the cabin. Cigarette butts must be disposed of properly and not thrown in landscaping or on the grounds. Please do not throw cigarette buds around the parking lots or around cabins, this is a fire hazzard. Please dispose of correctly.

Cannabis

No smoking is allowed in any cabin or on Resort grounds, including Resort beach. No form of cannabis that will leave an odor of any kind, in the cabin however used, stored or consumed is allowed.

COMPLAINTS REGARDING SMOKE FROM CIGARETTES OR CANNABIS ETC. GUEST WILL BE NOTIFIED AND WILL NOT BE ABLE TO SMOKE ON PREMISE. IF CABIN SMELLS OF SMOKE, A MINIMUM CHARGE OF $150.OO WILL BE CHARGED TO CARD ON FILE. THIS FEE IS TO PAY FOR EXTRA CLEANING.

Parking

All guests must register by signing the check-in/out sheet located in box, by the office door. Parking permits will be issued for extra vehicle(s) during office hours only, please make arrangements prior to arrival. Any vehicle on the property or parking lot next door without a permit may be towed at owners expense. All extra vehicles must park in over flow, located by the office, unless permitted by manager to park elsewhere.

Beach use, Bonfires and Fireworks

See State Rules and Restrictions online regarding use of BBQ’s. Per state rules, no burning of driftwood permitted. Anyone caught burning driftwood will asked to put it out. The smoke from driftwood is a health hazard and affects resort guests and employees.

Fireworks not allowed on property, which includes Resort beach to low tide.

 

I have read and agree to the Terms and conditions.

Thank you for visiting us. We hope you enjoy your stay and come back.

WRROR Management

June 2020